Customer Care Directory

Official helpline numbers, USSD short codes, and complaint escalation paths for every Indian operator.

Bharti Airtel Limited

Helpline
121
Complaints
198
Appeal
1800-103-1111
Balance USSD
*123#
Recharge USSD
*129#
Email
121@in.airtel.com

Reliance Jio Infocomm Limited

Helpline
199
Complaints
198
Appeal
1800-889-9999
Balance USSD
*333#
Recharge USSD
*191#
Email
care@jio.com

Vodafone Idea Limited

Helpline
199
Complaints
198
Appeal
1800-200-1234
Balance USSD
*199#
Recharge USSD
*121#
Email
customercare@vodafoneidea.com

Bharat Sanchar Nigam Limited

Helpline
1503
Complaints
198
Appeal
1800-345-1500
Balance USSD
*123#
Recharge USSD
*124#
Email
customercare@bsnl.co.in

Escalation tip: if your operator's helpline does not resolve a complaint within 7 days, file an appeal with the appellate authority number above. After 30 days you can register a complaint on TRAI'sPG Portal.