Port Your Number (MNP Guide)

Mobile Number Portability lets you switch operators while keeping your existing number. Here is the exact 6-step process used in India in 2026.

  1. 1

    Check eligibility

    Your current SIM must be active for at least 90 days. Clear all outstanding postpaid dues before porting.

  2. 2

    Generate UPC

    From the number you want to port, SMS 'PORT <your 10-digit number>' to 1900. You will receive a Unique Porting Code (UPC) valid for 4 days (15 days in J&K, NE, Assam).

  3. 3

    Visit new operator

    Walk into the new operator's store or order a SIM from their app. Submit Aadhaar / passport, photograph, and the UPC.

  4. 4

    eKYC verification

    Complete biometric or Aadhaar OTP verification. You will receive a new SIM (or eSIM QR code).

  5. 5

    Wait for activation

    Porting completes in 3 working days (5 in J&K). You will get an SMS with the exact switchover time, usually overnight.

  6. 6

    Insert new SIM

    After the switchover SMS, remove the old SIM, insert the new one, and restart the phone. Your number is now on the new network.

Common rejection reasons

  • Outstanding postpaid bill on the current number
  • Number is less than 90 days old on the current operator
  • UPC code already expired (valid only 4 days)
  • Pending corporate or family-plan obligations on the SIM